Joseph Stiglitz
2001 Nobel Laureate in Economics | University Professor, Columbia | Chief Economist, Roosevelt Institute | Former Chief Economist, World Bank
Founder & CEO, Disruptive HR | Former HR Director, BBC | Bestselling Author of HR Disrupted | Creator of the EACH Framework | People Leadership Expert
Lucy Adams spent five years as HR Director at the BBC, cutting management costs by over £25m a year while steering a 20,000-strong workforce through crisis. As founder and CEO of Disruptive HR, she now equips CHROs and business leaders with the frameworks, including her acclaimed EACH model, to build people practices fit for the modern world. Audiences leave with candid challenge and tools they can use on Monday.
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Speaker Lucy Adams is one of the most distinctive and practical voices among HR speakers and across the global conversation about the future of people leadership. As founder and CEO of Disruptive HR, the agency she built to challenge outdated people practices, she has spent more than a decade advising HR leaders and C-suite executives at some of the world’s most recognized brands, including HSBC, Siemens, Accenture, Deloitte, BT, and Nestlé. Her work rests on a simple but radical premise: most HR practices were designed for a 20th-century world and are no longer fit for purpose.
Adams built her credentials at the sharp end of organizational life. As Director of HR at the BBC, the world’s largest public broadcaster, she navigated one of the most publicly scrutinized leadership environments imaginable. Over five years she served four Directors General, oversaw a major relocation to Salford, managed the fallout from several high-profile crises, and cut management layers by more than 30%, saving over £25 million a year, all while modernizing HR policy for a workforce of more than 20,000. Earlier senior roles at Serco and Eversheds built her reputation for leading people functions through complex, high-stakes change. That frontline experience underpins her EACH framework, which treats Employees as Adults, Consumers, and Human beings and has become a reference point for progressive HR teams worldwide.
Adams turned her thinking into two bestselling books, HR Disrupted, now in an updated edition, and The HR Change Toolkit, a practical guide to people-strategy transformation. She co-hosts the fortnightly HR Disrupted podcast, one of the most followed HR leadership shows in the UK, and through the Disruptive HR Club reaches thousands of practitioners every month. Her six-month CPO Programme, co-led with co-founder Karen Moran, has become a destination for senior people leaders who want to lead with greater confidence and strategic impact.
As a speaker, Lucy Adams brings something rare to the stage: she has lived the pressures HR and business leaders face, and she has the frameworks, and the wit, to turn that experience into something immediately useful. Audiences at Deloitte, the Australian HR Institute, BT, and Accenture describe her sessions as energizing, provocative, and distinctly practical. For organizations grappling with talent retention, leadership culture, the impact of AI on people practices, or the move to genuinely human-centered workplaces, she makes the case and shows the way.
The way most organizations run HR was built for a world that no longer exists. Lucy Adams makes the evidence-based case that practices from annual appraisals to one-size-fits-all engagement surveys are not just ineffective but counterproductive. Drawing on her BBC years, a decade of consulting, and her EACH framework, she offers an alternative grounded in trust, personalization, and treating people as adults. Audiences leave knowing what to stop, what to start, and how to build the internal case for change.
What does strong leadership look like when the rules keep shifting, teams are dispersed, and the pressure never lets up? Lucy Adams draws on her experience inside some of the most publicly turbulent organizations of recent decades to give a grounded, honest answer. She moves past platitudes about resilience to what leaders must actually do differently: communicate under pressure, build trust when certainty is scarce, and keep people engaged when the environment is anything but stable. Especially powerful for leadership teams and organizations in the middle of major change.
As AI reshapes roles, automates processes, and changes the nature of work itself, the pressure on people leaders has never been higher, or the opportunity greater. Lucy Adams explores what accelerating AI means for talent strategy, culture, and employee experience. She challenges the belief that technology alone solves workforce problems and argues that the winners will double down on what makes people irreplaceable: judgment, trust, creativity, and connection. A sharp, practical session for leadership and HR audiences working at the intersection of AI and people.
One of the most persistent frustrations in HR is the gap between the function's potential and its real influence in the boardroom. Having sat at that table at the BBC and advised CPOs across dozens of organizations, Lucy Adams tackles it head-on. She explores why HR often struggles to be taken seriously as a strategic partner, what it takes to change that, and how people leaders can build the commercial credibility, analytical rigor, and personal authority to shape decisions rather than simply deliver them. A candid, highly practical session for senior HR audiences.
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