Anne Mahlum
Founder of [solidcore] & Back on My Feet | Two-Time CEO with $88M Exit | Entrepreneur, Investor & Philanthropist | TEDx Speaker on Outsmarting the Odds
WSJ-Bestselling Author of Digital Body Language | Authority on 21st-Century Collaboration & Connectional Intelligence | Founder & CEO of Cotential
Erica Dhawan is the world's leading authority on 21st-century collaboration and the expert who taught organizations to read "digital body language." A WSJ-bestselling author and founder of the consultancy Cotential, she was named "the Oprah of Management Ideas" by Thinkers50. On stage, she gives teams practical, high-energy tools to build trust, break down silos, and connect across any distance in the age of AI.
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Erica Dhawan is the world’s leading authority on 21st-century collaboration and the author who taught organizations to read “digital body language.” An award-winning keynote speaker and Wall Street Journal bestselling author, she helps leaders and teams innovate faster and further, together, by mastering the new signals, cues, and habits that build trust and connection across any distance, screen, or divide.
Leadership speaker Erica Dhawan is best known for two influential ideas. In Get Big Things Done, she introduced “Connectional Intelligence,” the ability to combine the relationships, ideas, and resources already around you to create breakthrough results, a concept as consequential to this era as emotional intelligence was to the 1990s. In her Wall Street Journal bestseller Digital Body Language, she decoded how the subtle cues we once conveyed in person, tone, timing, punctuation, response speed, now play out on email, Slack, and video, and how misreading them quietly erodes trust and productivity.
Founder and CEO of the global consultancy Cotential, Dhawan has spoken and consulted worldwide for organizations ranging from the World Economic Forum to Fortune 500 companies, associations, sports teams, and governments. Thinkers50 dubbed her “the Oprah of Management Ideas,” and Global Gurus has named her among the world’s top management experts. A former research fellow at Harvard and MIT, she holds an MPA from the Harvard Kennedy School, an MBA from MIT Sloan, and a BS from the Wharton School, and her writing appears regularly in Harvard Business Review and Fast Company. Her current work focuses on how teams can collaborate, lead, and build genuine human connection in the age of AI and hybrid work.
As a speaker, Erica Dhawan delivers high-energy, research-backed keynotes that leave audiences with practical tools they can use immediately. She speaks on modern teamwork and collaboration, digital body language and communicating across distance, leadership and connection in the age of AI, and breaking down the silos that slow organizations down. Known for interactive sessions that get entire rooms engaged, sometimes through her signature Bollywood dance, she turns the abstract challenge of “how we work together” into concrete habits that build trust, speed, and innovation.
Humans have always relied on body language to build trust, but most of our communication now happens through a screen, where those signals disappear. Drawing on her bestseller, Dhawan decodes the new cues that have replaced them: reading carefully is the new listening, writing clearly is the new empathy. Audiences leave with concrete rules to eliminate miscommunication and build trust across email, chat, and video.
We tend to associate success with speed and smarts, but in a hyperconnected world, those aren't enough. Dhawan introduces Connectional Intelligence, the ability to harness the relationships, ideas, and resources around you to drive breakthrough results. This high-energy session shows teams how to become "superconnectors" who break down silos, accelerate innovation, and turn collaboration into measurable impact.
As AI reshapes how work gets done, the human skills of connection, trust, and collaboration matter more than ever. Dhawan shows leaders how to build 21st-century teams that thrive in a digital-first, AI-driven world, blending the best of human and machine, and explains why the leaders who master this shift will redefine performance.
Endless meetings, buried emails, and cross-team dysfunction quietly drain organizations. Dhawan gives leaders a practical playbook for purposeful collaboration, reducing duplication and delays, sharing expertise across silos, and improving the speed and quality of work, so teams spend less energy figuring out how to work together and more energy getting big things done.
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