Joe Weinman
Founder, XFORMA | Bestselling Author, Cloudonomics & Digital Disciplines | 27-Patent Holder | Cloud Computing & Digital Transformation Strategist
Founder of Travelocity & Founding Chairman of Kayak.com | Built Two Billion-Dollar Unicorns | Bestselling Author & AI Innovation Expert
Only 0.01% of companies reach unicorn status — Terry Jones built two. As founder of Travelocity and founding chairman of Kayak.com, he helped create the trillion-dollar e-commerce travel industry, with IPOs and exits totaling over $10 billion. A bestselling author, venture capitalist, and board director for over 20 companies, Jones delivers keynotes on AI, innovation, and disruption that blend startup war stories with actionable frameworks.
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Terry Jones is one of the rare entrepreneurs who has built not one but two billion-dollar companies from the ground up — and reshaped an entire industry in the process. As the founder and CEO of Travelocity.com and founding chairman of Kayak.com, innovation speaker Terry Jones helped create the trillion-dollar e-commerce travel industry, transforming how hundreds of millions of people plan and book travel worldwide.
Jones spent 24 years at American Airlines, rising through marketing and technology roles to become Chief Information Officer of its SABRE division — at the time one of the largest privately owned computer networks in the world. While leading SABRE, he oversaw a small team of six engineers working on an internal project that would become Travelocity. He served as CEO for seven years, growing it into a publicly traded company generating three billion dollars in annual travel sales.
After Travelocity was taken private, Jones joined the founding team of Kayak.com and served as chairman from its inception until its sale to Priceline for $1.8 billion in 2013. Across his career, his IPOs and exits total over $10 billion — a track record matched by very few entrepreneurs in any sector. He has served on more than 20 boards of directors, including Boingo, SonicWall, and Kenzie Academy, and is a venture partner helping startups scale. Most recently, he joined GeoSure as a senior strategic advisor, bringing his expertise in AI and growth strategy to the travel safety platform.
Jones is the author of two bestselling books: ON Innovation, which distills 72 actionable ideas for building a culture of innovation, and Disruption OFF, which maps the ten technologies reshaping industries and offers leaders practical tools to turn disruption into competitive advantage. He also co-founded WayBlazer, an AI-powered travel platform, demonstrating his continued commitment to building at the frontier of artificial intelligence.
As a speaker, Terry Jones brings a rare combination of founder credibility, board-level perspective, and storytelling ability. Having presented in over 25 countries to more than 300 companies, his keynotes on AI, innovation, digital disruption, and customer experience are consistently praised for being entertaining, deeply customized, and packed with actionable takeaways that audiences can implement immediately.
The way customers interact with businesses is being fundamentally rewritten by artificial intelligence. In this keynote, Terry Jones draws on his experience building Travelocity, Kayak, and WayBlazer to explain how generative AI and conversational interfaces are replacing traditional digital touchpoints. He explores concepts like contextual, connected, and anticipatory user experience — and shows why companies that fail to rethink their interfaces risk falling behind. Audiences leave with a clear understanding of how AI is transforming both customer and employee experiences, and practical steps to leverage these shifts for competitive advantage.
Every organization wants to innovate, but few know where to start. Drawing from the lessons of founding Travelocity inside American Airlines and scaling Kayak from zero to a $1.8 billion exit, Terry Jones shares a practical blueprint for embedding innovation into organizational culture. He covers how to build innovation teams, generate and filter ideas, overcome corporate inertia, and create an environment where experimentation is rewarded rather than punished. Attendees walk away with a step-by-step plan they can begin implementing immediately.
Leaders across every sector are facing disruption at unprecedented speed, yet most struggle to identify the forces driving it — let alone respond effectively. In this high-energy keynote, Terry Jones maps the ten technological forces transforming industries and introduces the new business models emerging from them: platforms, ecosystems, subscriptions, and outcome-based services. He shows how startups are stripping away legacy complexity to own the customer edge — and how established companies can do the same. Audiences gain frameworks to anticipate disruption, identify opportunities, and turn technological change into strategic advantage.
Face-to-face relationships are not disappearing, but companies without a sophisticated digital engagement strategy are setting themselves up to fail. Terry Jones takes audiences through the full landscape of modern customer interaction — from search and social media to mobile, big data, logistics, and AI-driven personalization. Drawing from his decades of experience building digital-first companies, he provides actionable strategies for creating seamless omnichannel experiences that meet the expectations of today's connected consumer.
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