Brett King
Top-10 Global Futurist | Founder of Moven, the First Mobile Neo-Bank | Bestselling Author of Bank 4.0 & Augmented | Host of Breaking Banks
World's Leading Trust Expert | Oxford Trust Fellow & Thinkers50 Top 30 | 3x Bestselling Author | TED Speaker, 5M+ Views
Rachel Botsman is the world's leading authority on trust — how it is built, broken, and weaponized in an era of AI and institutional uncertainty. Oxford Trust Fellow, Thinkers50 top-30 thinker, and author of three bestselling books, she gives leaders the frameworks to navigate a world where credibility is the scarcest resource. Her talks don't just provoke thinking — they change how organizations lead and decide.
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Rachel Botsman is the world’s foremost authority on trust — how it is built, broken, and repaired in an age of rapid technological and social change. A bestselling author, Oxford academic, and celebrated keynote speaker, she has spent over fifteen years translating rigorous research on trust into frameworks that leaders across every sector can immediately apply. Her work has shaped how organizations from Goldman Sachs to the Bank of England think about credibility, risk, and the conditions under which people commit to something new.
Trust speaker Rachel Botsman is the author of three critically acclaimed books: What’s Mine Is Yours, which defined the theory of collaborative consumption and was named one of TIME’s Ten Ideas That Will Change the World; Who Can You Trust?, a landmark examination of how digital technology is rewriting the rules of human trust, translated into 14 languages; and How To Trust & Be Trusted, a practical guide distilling fifteen years of teaching into five clear principles for building trust in personal and professional life. Her TED talks have surpassed five million views, and she writes regularly for the Financial Times, The New York Times, Harvard Business Review, and Wired.
Botsman was the first Trust Fellow at Oxford University’s Saïd Business School, where she teaches leaders and entrepreneurs how to lead with trust in a changing world. Recognized by Thinkers50 as one of the world’s thirty most influential management thinkers and honoured as a Young Global Leader by the World Economic Forum, she has worked on every continent and spoken on stages from TED to the Lincoln Center to Davos. She is also the host and writer of the BBC Radio 4 series The Trust Shift, and her Rethink newsletter engages more than 92,000 subscribers worldwide.
As AI accelerates decision-making across business and society, Botsman has become one of the most sought-after voices on what it means to trust — and design — AI systems responsibly. Her Roots of Trust installation at the 2025 London Design Biennale challenged audiences to experience trust not as an abstraction but as a living, tangible system — a signature example of her ability to make complex ideas visceral and memorable. In 2025, she was named one of the world’s fifteen best AI speakers, reflecting her unique position at the intersection of technology, human behaviour, and institutional credibility.
As a speaker, Rachel Botsman brings extraordinary clarity and warmth to questions that keep senior leaders awake at night: how to earn trust when institutions are under pressure, how to lead through uncertainty without losing credibility, and how to build the conditions in which people are willing to take the leaps that real innovation demands. Audiences consistently rate her among their favourite speakers — not just for the depth of her ideas, but for the rare ability to make them feel both urgent and actionable.
Every major innovation — from the first credit card to AI-powered decision-making — requires people to take a trust leap: to act before they have certainty. Yet most organizations obsess over features and functionality while overlooking the trust conditions that truly determine adoption. Drawing on fifteen years of research and her Trust Leap framework, Botsman reveals why designing for trust is as essential as designing for usability, and how leaders can identify and remove the hidden barriers that stop good ideas from taking hold. A sharp, evidence-rich keynote for organizations leading change and needing their people and customers to follow.
In volatile, fast-moving environments, trust is not a soft value — it is a strategic asset. Leaders who earn it move faster, retain better, and make bolder decisions with their teams. Those who lose it face friction at every turn. Using her Risk-Trust Lens framework, Botsman deconstructs the four traits that consistently build trustworthy leadership cultures and shows why counterintuitive qualities — embracing doubt, tolerating ambiguity, admitting limits — are the hallmarks of leaders people actually follow. A keynote that resonates powerfully with executive audiences navigating transformation, restructuring, or cultural change.
The real challenge of AI is not whether people should trust it — it is whether AI systems are genuinely designed to be trustworthy. Botsman uses her Trust Shift framework to show how every major technological revolution has required new forms of trust, and why AI marks a fundamentally different moment that demands we redesign the rules. Drawing on her Oxford research and work with global enterprises, she offers leaders a clear-eyed map for building AI systems and cultures where trust is earned, not assumed — and where humans remain intelligently in the loop.
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