Martín Redrado
Former President of the Central Bank of Argentina (2004–2010) | Director of Fundación Capital | Leading Economist on Emerging Markets & Monetary Policy
Future-of-Work Strategist & Author | Creator of "Onlyness" | Founder, The Intangible Labs | Former Apple & Autodesk Executive | Thinkers50-Ranked Thinker
Nilofer Merchant is one of the world's most influential thinkers on innovation and the future of work. A former Apple and Autodesk executive who launched 100+ products worth $18 billion, she coined the concept of "Onlyness" and is a repeatedly Thinkers50-ranked author. On stage, she gives audiences a sharp diagnosis of what suppresses great work, and a practical, hopeful path to unlock the ideas and talent hiding within their organizations.
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Nilofer Merchant is one of the world’s most influential thinkers on innovation, the future of work, and where value truly comes from. A former technology executive turned strategist and author, she is best known for coining the concept of “Onlyness”, the idea that each of us has value to add from the single spot in the world that only we occupy, and for helping organizations unlock the ideas and talent hiding in plain sight within them.
Business speaker Nilofer Merchant argues that innovation rarely dies from a lack of good ideas; it dies because organizations are built to filter unconventional ones out. Rather than treating this as a confidence or diversity problem, she offers a structural diagnosis and a practical fix. Her ideas reach vast audiences through her writing and her TED talks, including “Got a Meeting? Take a Walk,” whose insight that “sitting is the smoking of our generation” ranks among the top ten percent of the most-viewed TED talks of all time.
Merchant’s authority is grounded in doing, not just theorizing. Over more than 25 years in technology, she held roles at companies including Apple, Autodesk, and Adobe, and personally launched over 100 products and services that generated some $18 billion in revenue. Today she is the founder of The Intangible Labs, which defines the metrics and leading indicators of modern value creation, and she advises leaders from global companies like IBM and L’Oréal. She has taught strategy and collaborative management at Stanford and Santa Clara University, and her work is regularly featured everywhere from Harvard Business Review to the Wall Street Journal. Ranked repeatedly among the Thinkers50 most influential management thinkers and a recipient of its Future Thinker Award, her latest book, Our Best Work, names the 24 invisible norms that quietly limit performance, and offers a concrete alternative for each.
As a speaker, Nilofer Merchant gives audiences a sharp, research-based diagnosis of what suppresses great work, and a hopeful, practical path to unleash it. She speaks on innovation and the power of Onlyness, the future of work, dismantling the outdated norms that hold organizations back, and how connected people can now do what once only large institutions could. Audiences leave with new language for what really creates value, and concrete practices they can put to work immediately.
Merchant introduces the concept she is best known for: "Onlyness," the idea that each person has value to add from the one spot only they occupy. She shows why so many good ideas die inside organizations, and how leaders can tap this overlooked source of innovation, making the case that power is not just personal but profoundly social.
Drawing on her latest book, Merchant names the invisible norms, from performance reviews to "move fast and break things", that quietly suppress innovation, performance, and joy at work. She helps leaders see what they've been missing and offers concrete, measurable alternatives their teams can put into practice right away.
Merchant argues that the old rules of business are breaking down: competitive advantages that once lasted decades now last only a few years, and connected people can do what once only large organizations could. She helps leaders understand what this shift means and how to reinvent their organizations for a faster, more social, technology-fueled era.
Only a fraction of what drives a company's value shows up in its financial statements; the rest lives in collaboration, ideas, creativity, and purpose. Merchant helps leaders see, measure, and manage these intangibles, giving senior teams new language and leading indicators for the things that increasingly separate thriving organizations from fading ones.
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