Liz Wiseman
CEO, The Wiseman Group | Thinkers50 Leadership Award Winner | Bestselling Author of Multipliers & Impact Players | Leadership & Talent Expert
Founder & CEO, Employee Fanatix | Author, The Unshakable Team | Employee Engagement & Caring Leadership Expert
Why do people stay, and why do they leave? Heather Younger has built her career on the answer. A former attorney and founder of Employee Fanatix, she has analyzed more than 40,000 employee comments and advised organizations such as Kaiser Permanente and Prudential. The author of The Art of Caring Leadership and The Unshakable Team gives leaders practical ways to earn trust, lift engagement, and keep teams steady under pressure.
Please provide the info below and we’ll get in touch within 24h:
Leadership speaker Heather Younger is one of the leading voices on employee engagement, caring leadership, and workplace culture. A former attorney and the founder and CEO of Employee Fanatix, she helps organizations build workplaces where people feel seen, heard, and valued, and where that sense of trust translates into loyalty, retention, and performance. Her clients include UnitedHealthcare, Kaiser Permanente, the CDC, Prudential, DuPont, and Xerox.
Younger’s insights come from listening at scale. She has analyzed more than 40,000 employee survey comments, interviewed more than 350 leaders, and led employee focus groups across industries. Before building her firm, she spent more than two decades leading teams in customer experience, sales, and account management through reorganizations, mergers, and technology shifts. From that work she developed the C.A.R.E. framework for Unshakable Leadership, a practical model for leading teams that stay steady under pressure.
She is the author of five books. The 7 Intuitive Laws of Employee Loyalty made a Forbes must-read list for HR professionals, and The Art of Caring Leadership, The Art of Active Listening, and The Art of Self-Leadership have become go-to guides for managers at every level. Her latest, The Unshakable Team: How Top Leaders Sustain Excellence When the Pressure Never Stops, shows how leaders can sustain high performance without burning out their people.
Younger hosts the Becoming Unshakable podcast, formerly Leadership With Heart, where she talks with leaders about resilience and emotionally intelligent leadership. She is a LinkedIn Learning instructor, a TEDx speaker, a Forbes contributor, and an adjunct professor of organizational leadership at the University of Denver, and she holds the Certified Speaking Professional designation. Growing up as the only child of an interracial and interfaith marriage gave her an early understanding of belonging, a theme that runs through her work.
As a speaker, Heather Younger brings warmth, candor, and a practitioner’s credibility to every stage. She shows leaders why people stay, why they leave, and what managers can do each day to earn trust, especially when budgets are tight and pressure is high. Audiences leave with simple listening and leadership practices they can use immediately to strengthen engagement, reduce turnover, and build teams that hold together through change.
Constant change, tight resources, and rising expectations have made pressure the normal state of work. Drawing on her latest book and her C.A.R.E. framework for Unshakable Leadership, Heather Younger shows how leaders can keep teams performing at a high level without burning them out. She explains how to build stability through clarity and trust, how to spot the early signs of strain, and how to create the habits that let teams recover and stay focused. Leaders leave with a practical plan for sustaining excellence over the long run.
Turnover is expensive, and most of its causes are within a leader’s control. Using insights from more than 40,000 employee survey comments, Younger reveals what truly drives loyalty and the role managers play in why people stay or go. She shares five practical strategies to strengthen retention and culture, even when budgets are limited, and helps leadership teams take ownership of the employee experience.
Caring leadership is not soft; it is a measurable driver of engagement and results. Based on The Art of Caring Leadership and The Art of Active Listening, this session shows leaders how to listen in ways that make people feel heard, act on what they learn, and close the loop so trust grows over time. Audiences leave with simple, repeatable practices that turn everyday conversations into a lasting advantage.
Drawing on her experience growing up in an interracial and interfaith family, Younger helps leaders build workplaces where every employee feels valued, respected, and supported. She focuses on empathy, active listening, and everyday inclusive behaviors, giving managers concrete ways to strengthen connection across differences and improve team performance.
Booking Heather Younger gives your audience an expert who understands both what employees need and what leaders can realistically do about it. As founder and CEO of Employee Fanatix, she has analyzed more than 40,000 employee survey comments and worked with organizations such as UnitedHealthcare, Kaiser Permanente, Prudential, and DuPont. Her warmth, candor, and practical tools make her a favorite for leadership conferences, HR events, and company meetings focused on engagement, retention, and culture, and her latest book, The Unshakable Team, speaks directly to teams under sustained pressure. To book Heather Younger, contact Aurum Speakers Bureau and one of our founders will respond within 24 hours.
The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations explains how leaders who show genuine care for their people build stronger engagement, loyalty, and results. Drawing on interviews with leaders and her own experience, Heather Younger outlines the behaviors of caring leaders, from active listening to supporting growth, and shows why caring leadership is a practical business strategy.
Employee Fanatix is the employee engagement and leadership development firm founded and led by Heather Younger. It helps organizations, including Fortune 100 companies, improve workplace culture through employee listening sessions, survey analysis, leadership training, and consulting, with the goal of creating workplaces where people feel seen, heard, and valued.
Heather Younger speaks on employee engagement and retention, caring leadership, active listening, team resilience under pressure, self-leadership, workplace culture, and belonging. She tailors her keynotes and workshops for executives, people managers, HR teams, and company-wide audiences, in person or virtually. Contact Aurum Speakers Bureau to check her availability for your event.
Aurum Speakers Bureau can help you book Heather Younger as a speaker for your next event, conference, or board meeting. Simply fill out our contact form to inquire about Heather Younger's availability for a speaking engagement. One of our booking agents will respond to your request immediately and contact the speaker to let them know you want to hire them. We will assist you with obtaining speaking fees, booking information, and confirming availability for Heather Younger or any other top keynote speaker or celebrity of your choice.
Heather Younger speaking fees are determined by several factors, including the event's date, whether it's a virtual or in-person event, the duration, format, preparation required for their speech, and more. The same applies to the cost to hire any other top expert speakers and celebrities. The Speaker Fee Range listed on our website is simply a guideline and is subject to change without notice. If you would like to hire Heather Younger to deliver a keynote speech for your event, please fill out the contact form or email us at info@aurumbureau.com with as much detail as possible. One of our experienced agents will get in touch with you and let you know exactly how much it will cost to book Heather Younger.
We only work with Heather Younger on paid speaking engagements. Aurum Speakers Bureau can assist you in booking Heather Younger and will handle all negotiations, contracts, and logistics associated with having Heather Younger speak at your event. We will be your sole point of contact throughout the process. Get in touch with Aurum Speakers Bureau today, and we will reach out to any motivational speaker or celebrity you want to enquire about speaking at your event. If you wish to contact Heather Younger for any other reason, we will be unable to assist you as we are not authorized to provide personal contact information.
Yes, Heather Younger is available for virtual keynotes and webinars. To book Heather Younger for a virtual event, please complete the contact form or send us an email to inquire about the special fees for virtual engagements.
| Basic Data Protection Information | |
|---|---|
| Data controller | AURUM SPEAKERS BUREAU S.L. |
| Address | Parc Audiovisual de Catalunya 1, Oficina S11, 08225 Terrassa, Spain |
| Purposes | We will use your data to respond to your requests and deliver our services to you. |
| Marketing | We will only send you marketing correspondence if you have given your prior consent, which you can do by ticking the box for that purpose. |
| Lawful basis | We will only process your data if you have given your prior consent, which you can do by ticking the box for that purpose. |
| Recipients | Generally, only our members of staff who have been duly authorised may access the data that you have provided. |
| Your Rights | You have the right to know what information we hold about you, to rectify it and to erase it, as explained in the additional information available on our website. |
| Additional Information | For more information, please see our "PRIVACY POLICY". |