Jeremy Gutsche
CEO, Trend Hunter AI | NYT Bestselling Author | Innovation Keynote Speaker | Advisor to 750+ Brands, CEOs & World Leaders
#1 New York Times Bestselling Author of Reset, Switch & The Power of Moments | 4M+ Books Sold | Senior Fellow, Duke University CASE | Expert on Change & Decision-Making
Dan Heath is a #1 New York Times bestselling author whose six business books, including Made to Stick, Switch, The Power of Moments, and his latest, Reset, have sold over four million copies in thirty-five languages. A senior fellow at Duke University's CASE center, he is one of the most trusted voices on change, decision-making, and how to fix what's not working. On stage, he turns behavioral research into practical tools leaders can use immediately.
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Change management speaker Dan Heath is one of the most influential business thinkers of his generation, a number one New York Times bestselling author whose books have quietly reshaped how millions of people think about ideas, change, and decisions. With his brother Chip, he wrote a string of modern business classics, Made to Stick, Switch, Decisive, and The Power of Moments, and on his own he has written Upstream and, most recently, Reset. Together his books have sold more than four million copies and been translated into thirty-five languages, read by everyone from CEOs and army leaders to two U.S. presidents.
What sets Heath apart is his gift for turning rigorous behavioral research into ideas that are clear, practical, and impossible to forget. A senior fellow at Duke University’s CASE center, where he founded the Change Academy, he draws on psychology, real-world case studies, and memorable stories to explain why some ideas stick, why change is hard, and how organizations can get unstuck. He is also the host of the award-winning podcast What It’s Like to Be, which explores the world of work one profession at a time.
Heath’s latest book, Reset: How to Change What’s Not Working, is a New York Times bestseller and Porchlight Business Book Award winner that offers a framework for fixing broken systems by finding “leverage points,” the places where a little effort yields outsized results. It joins a body of work that includes The Power of Moments, on how to create the defining experiences that shape customers and teams, and Upstream, on solving problems before they happen. A former Harvard Business School researcher with an MBA from Harvard and a degree from the University of Texas, Heath has also been named to the Thinkers50 and to Fast Company’s Most Creative People in Business.
As a speaker, Dan Heath is funny, warm, and genuinely useful, consistently ranked by event organizers among the best presenters they have ever booked. He speaks on leading change and getting unstuck, creating powerful moments for customers and employees, preventing problems before they start, and making ideas stick. Audiences leave not just entertained and inspired but equipped, with concrete, research-backed tools they can put to work the very next day.
Drawing on his latest bestseller, Heath shares a practical framework for getting unstuck, whether in a team, an organization, or your own work. The key is finding "leverage points," the places where a little focused effort produces outsized results, and then rearranging resources to push on them. Full of surprising stories and actionable steps, this keynote helps leaders move the boulder that has felt immovable and make the changes that actually matter.
Some experiences stay with us forever, while most fade. Why? Drawing on his bestseller, Heath reveals the elements that create defining moments, and shows leaders how to deliberately design them for customers, employees, and themselves. Rather than only "filling pits" by fixing problems, he shows how to "build peaks," the memorable, meaningful moments that drive loyalty, engagement, and connection. An uplifting, practical talk for anyone who shapes an experience.
Why do some big changes happen easily while small ones prove impossible? The answer lies in the tension between our analytical and emotional minds. Drawing on the classic he wrote with his brother Chip, Heath offers a clear, memorable framework for leading change, how to direct people's rational side, motivate their emotional side, and shape the path so that change becomes easier. Essential insight for any leader navigating transformation.
Too many organizations are trapped in a cycle of reaction, fighting the same fires over and over. Heath makes the case for moving "upstream," to prevent problems before they occur. He shares how some leaders learned to see problems coming (a school district that predicts dropouts years in advance; a company that eliminated millions of support calls) and unpacks the forces that keep us stuck downstream, along with the levers that free us to get ahead of trouble for good.
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