Denisse Goldfarb
CEO & Founder, The People Future | Former Chief People Officer, Microsoft & Walmart Chile | TEDx Speaker | LinkedIn Top Voice & Instructor | Author, Con100te de mi Futuro
S.T. Lee Professor of Business, Columbia | World Authority on Choice & Innovation | Author of The Art of Choosing & Think Bigger | Thinkers50 Innovation Award
Sheena Iyengar is the world's leading authority on the science of choice. The Columbia Business School professor behind the famous "Jam Study" showed how too much choice can backfire, reshaping how companies design what they offer. Author of The Art of Choosing and Think Bigger and a Thinkers50 Innovation Award winner, she gives audiences research-backed tools to make better decisions and unlock breakthrough ideas.
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Sheena Iyengar is the world’s foremost authority on choice and one of the most influential thinkers on decision-making and innovation. The S.T. Lee Professor of Business at Columbia Business School, where she also chairs the Management Division and serves as Academic Director of the Innovation Hub, she has spent more than three decades studying how and why people choose, and how individuals and organizations can make better decisions and generate better ideas.
Business speaker Sheena Iyengar first reshaped the field with her landmark “Jam Study,” which revealed the counterintuitive power of “choice overload”: that offering people too many options can actually reduce sales and satisfaction. That single experiment sparked more than a thousand follow-on studies and permanently changed how companies think about curating what they offer. She is the author of two award-winning books, The Art of Choosing, named the 2010 Financial Times and Goldman Sachs Business Book of the Year, and Think Bigger: How to Innovate, and her TED talks have been viewed millions of times.
Iyengar’s more recent work moves from how we choose to how we create. In Think Bigger, she draws on advances in neuroscience and cognitive science to lay out a practical, six-step method for generating breakthrough ideas, challenging popular approaches like unstructured brainstorming. She has since founded Think Bigger Innovation Inc. to bring that method to life through AI-powered tools. A recipient of the Thinkers50 Innovation Award and a repeatedly ranked global management thinker, she has advised hundreds of organizations and holds a PhD from Stanford. Blind since her teens, she is also a powerful example of finding possibility where others see limitation, a theme woven through her science and her story.
As a speaker, Sheena Iyengar helps leaders and audiences make sharper decisions and unlock their most original ideas. She speaks on the psychology of choice and decision-making, cutting through choice overload, the science of innovation and creativity, and how her Think Bigger method turns the mystery of great ideas into a repeatable process. Audiences leave with rigorous, research-backed tools they can apply immediately, delivered with the curiosity and clarity that have made her a favorite on the world’s biggest stages.
Drawing on decades of pioneering research, Sheena Iyengar reveals how and why we make the choices we do, and how we can make them better. She explores the cultural, psychological, and situational forces that shape decisions, why we often choose against our own interests, and how leaders can design choices that lead to better outcomes for customers, employees, and themselves.
Iyengar's famous "Jam Study" showed that more options can mean fewer decisions and less satisfaction. In this talk she unpacks the science of choice overload and its implications for products, marketing, and organizational decision-making, giving leaders practical principles for curating options so customers buy more, teams decide faster, and everyone feels more confident.
Where does a great idea actually come from? Based on her book and grounded in neuroscience and cognitive science, Iyengar presents a concrete, six-step method for generating breakthrough ideas, debunking myths like unstructured brainstorming along the way. Audiences leave with a repeatable process for creative problem-solving they can apply to their toughest challenges.
As artificial intelligence transforms how decisions are made and ideas are generated, Iyengar explores what stays distinctly human. She examines how AI can augment, rather than replace, human choice and creativity, and how her Think Bigger method and tools help people harness technology to solve problems and innovate more effectively.
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