Peter Fader
Frances & Pei-Yuan Chia Professor of Marketing, Wharton | World's Foremost CLV Expert | Co-Founder, Theta & Incompass Labs | Author, Customer Centricity
Nathalie Nahai
'The Web Psychologist' | Behavioral Science Expert & Bestselling Author of 'Webs of Influence' | Advisor to Google, Unilever & HBR | Psychology, AI & Trust
Known as 'The Web Psychologist,' Nathalie Nahai is a behavioral science expert and bestselling author who decodes the psychology of trust and persuasion in the age of AI. She coined the term 'web psychology,' wrote the bestseller Webs of Influence, and advises brands including Google, Unilever, and Harvard Business Review. On stage, Nahai pairs research with practical strategies, helping leaders build trust and brands people truly believe in.
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Nathalie Nahai biography
Psychology speaker Nathalie Nahai is a renowned behavioral science expert, bestselling author, and international keynote speaker who helps organizations make sense of psychology, technology, and human connection in the age of AI. Known as “The Web Psychologist,” she advises global companies including Google, Unilever, and Harvard Business Review on trust, ethics, and building resilient brands in an increasingly AI-shaped world.
Nahai’s blend of academic psychology and an early career in web design led her to coin the term “web psychology” in 2011 and to develop a distinctive framework for understanding how people behave online and offline. That work became her internationally acclaimed book, Webs of Influence: The Psychology of Online Persuasion, published by Pearson, which has been adopted by business leaders and universities worldwide and translated into several languages. It established her as a global authority on ethical persuasion and digital strategy.
Building Resilient Brands in Uncertain Times
Her latest book, Business Unusual: Values, Uncertainty and the Psychology of Brand Resilience, addresses one of the defining challenges facing modern organizations: how to build trust, communicate with integrity, and create real connection when customers and employees expect more than transactional relationships. Featuring contributors such as Daniel Pink and Amy Edmondson, it offers practical frameworks for building values-driven brands that thrive through disruption rather than merely surviving it.
Nahai has delivered keynotes at major international events including SXSW and Web Summit, and regularly runs executive sessions for leading brands. She is a behavioral science advisor and hosts The Hive Podcast, exploring meaning, resilience, and purpose in times of change. Based in Barcelona, she also draws on a background in the arts as a working artist and musician, which shapes her engaging, story-driven style, and she shares her research and writing through The Web Psychologist.
As a speaker, Nathalie Nahai brings rare clarity to audiences grappling with AI adoption, generational change, and the ethics of technology. Her talks pair cutting-edge research with practical strategies, helping leaders build authentic connections, protect trust, and create brands that people truly believe in. Whether the focus is customer loyalty, employee engagement, or values-driven communication, she leaves audiences with insights that last well beyond the event.
Nathalie Nahai Speaking Videos
Nathalie Nahai - AI: Time horizons, belonging & the future
Nathalie Nahai – The Psychology Behind Successful Products
Nathalie Nahai Keynote Topics
As AI-generated content floods our feeds, search results, and inboxes, people are growing anxious about what, and who, to trust. When anything can be faked, how do organizations cut through the synthetic noise to build authentic connections? In this keynote, Nahai explores the psychological dynamics behind rising consumer distrust and shows how leaders can draw on uniquely human wisdom to connect meaningfully with their stakeholders. Audiences leave able to spot emerging behavioral trends, avoid common cognitive blind spots, and lead through turbulence with clarity grounded in real human insight.
AI hype saturates every headline, making it hard to tell breakthrough from speculation. As the technology reshapes how we communicate and work, the ability to build trust and genuine engagement has never been more valuable. Nahai cuts through the noise, showing how leaders can stay authentic while using AI to amplify rather than replace humanity. Through the psychology of agency and connection, she offers practical ways to manage synthetic relationships, protect human connection, and deploy AI in ways that strengthen, rather than erode, organizational culture.
Automation anxiety says creativity and critical thinking will be casualties of the AI revolution. Nahai argues the opposite: our need for autonomy, connection, and meaningful expression matters more than ever to competitive success. She explores how emerging technologies can either suppress or amplify our capacity for self-determination, and what the science says about how people respond to human versus machine-made work. In a landscape of algorithmic sameness, she shows why the most human qualities are becoming a brand's most valuable assets.
Hyper-personalized content and algorithmic targeting can paradoxically make real human connection harder to achieve. In this keynote, Nahai explores how organizations can hold on to purpose and genuine connection in technology-saturated environments. Drawing on empathy, motivation, and behavioral psychology, she shows how to move from transactional engagement to creating moments that truly move people. By understanding what drives attention, curiosity, and emotion, leaders can build strategies that enrich people's lives, not just capture their data, leading to deeper loyalty
Inspired by her book Business Unusual, this keynote explores why the most resilient brands stay rooted in authentic values while adapting with agility. Nahai unpacks the psychological drivers shaping today's customers and employees, from trust and transparency to identity and well-being, and shows how forward-thinking organizations build stronger, more ethical relationships by aligning technology with genuine human needs rather than exploiting psychological vulnerabilities. Whether the goal is conversion, loyalty, or engagement, audiences leave with a practical framework for brands that thrive through disruption.
Speaker topics
FAQs on Booking Nathalie Nahai
Why Nathalie Nahai?
Booking Nathalie Nahai gives your audience a rare guide to the psychology behind technology, trust, and human behavior. Known as "The Web Psychologist" and trusted by Google, Unilever, and Harvard Business Review, she translates behavioral science into practical, ethical strategies leaders can use right away. Her bestselling books Webs of Influence and Business Unusual have shaped how organizations think about persuasion, brand resilience, and connection in the AI era. Audiences consistently praise her charismatic delivery and her ability to challenge thinking while offering clear next steps. For events on AI, trust, consumer psychology, and values-driven branding, she is an outstanding choice. Aurum Speakers Bureau can help you book Nathalie Nahai for your next event.
Who is Nathalie Nahai?
Nathalie Nahai is a behavioral science expert, bestselling author, and international keynote speaker known as "The Web Psychologist," a term she coined when she defined "web psychology" in 2011. She is the author of Webs of Influence: The Psychology of Online Persuasion and Business Unusual, advises companies including Google, Unilever, and Harvard Business Review, and hosts The Hive Podcast. Based in Barcelona, she brings together psychology, technology, and the arts in her work.
What is the book Webs of Influence about?
Webs of Influence: The Psychology of Online Persuasion explains how psychology shapes the way people behave online, and how businesses can apply that knowledge ethically to design, marketing, and digital experiences. Published by Pearson and translated into several languages, it has been adopted by business leaders and universities worldwide and helped establish Nahai as a leading authority on ethical persuasion and digital strategy.
Where is Nathalie Nahai based and does she speak at international events?
Nathalie Nahai is based in Barcelona, Spain, and regularly speaks at major international conferences and corporate events worldwide. She has delivered keynotes across Europe, North America, and globally at prestigious venues including SXSW in Austin, Web Summit in Lisbon, and IBTM World in Barcelona. She's equally comfortable presenting to intimate executive roundtables of 20 leaders or energizing audiences of thousands at flagship industry events.
She is available for both in-person and virtual presentations, with extensive experience delivering high-impact remote keynotes that maintain audience engagement through digital channels. Her international perspective and multilingual capabilities (she contributes to publications and media across Europe and the US) make her an ideal choice for global organizations seeking a speaker who understands diverse cultural contexts while delivering universally applicable insights.
What does Nathalie Nahai speak about?
Nathalie Nahai speaks about the psychology of trust and persuasion, AI and human connection, values-driven brand resilience, consumer and generational behavior, and the ethics of persuasive technology. Her keynotes blend behavioral science with real-world case studies and practical frameworks for marketing, leadership, and customer experience teams. To book psychology speaker Nathalie Nahai for your conference or corporate event, contact Aurum Speakers Bureau.
How to book Nathalie Nahai as a keynote speaker?
Aurum Speakers Bureau can help you book Nathalie Nahai as a speaker for your next event, conference, or board meeting. Simply fill out our contact form to inquire about Nathalie Nahai's availability for a speaking engagement. One of our booking agents will respond to your request immediately and contact the speaker to let them know you want to hire them. We will assist you with obtaining speaking fees, booking information, and confirming availability for Nathalie Nahai or any other top keynote speaker or celebrity of your choice.
How much is Nathalie Nahai speaking fee?
Nathalie Nahai speaking fees are determined by several factors, including the event's date, whether it's a virtual or in-person event, the duration, format, preparation required for their speech, and more. The same applies to the cost to hire any other top expert speakers and celebrities. The Speaker Fee Range listed on our website is simply a guideline and is subject to change without notice. If you would like to hire Nathalie Nahai to deliver a keynote speech for your event, please fill out the contact form or email us at info@aurumbureau.com with as much detail as possible. One of our experienced agents will get in touch with you and let you know exactly how much it will cost to book Nathalie Nahai.
How can I contact Nathalie Nahai?
We only work with Nathalie Nahai on paid speaking engagements. Aurum Speakers Bureau can assist you in booking Nathalie Nahai and will handle all negotiations, contracts, and logistics associated with having Nathalie Nahai speak at your event. We will be your sole point of contact throughout the process. Get in touch with Aurum Speakers Bureau today, and we will reach out to any motivational speaker or celebrity you want to enquire about speaking at your event. If you wish to contact Nathalie Nahai for any other reason, we will be unable to assist you as we are not authorized to provide personal contact information.
Can I book Nathalie Nahai for a virtual keynote?
Yes, Nathalie Nahai is available for virtual keynotes and webinars. To book Nathalie Nahai for a virtual event, please complete the contact form or send us an email to inquire about the special fees for virtual engagements.
