Christopher Pissarides
Nobel Prize Winner in Economics 2010 | Regius Professor at LSE | Co-Chair, Institute for the Future of Work | Authority on AI, Labor Markets & Productivity
Creator & Host of Netflix's Diagnosis | New York Times Magazine 'Diagnosis' Columnist | Medical Director, Yale Long COVID Care Center | Inspiration for House M.D.
Why does diagnosis go wrong, and what can leaders learn from the doctors who get it right? Lisa Sanders has turned that question into a Netflix series, a New York Times column, and the inspiration for House M.D. Now leading Yale's Long COVID care center, she shows executives how to question assumptions and find root causes before acting. Audiences leave with a diagnostician's method for their own most complex decisions.
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Few physicians have changed how the public understands medicine as much as Dr. Lisa Sanders. Keynote speaker Lisa Sanders is the creator and host of the Netflix documentary series Diagnosis, the author of the long-running New York Times Magazine column of the same name, and the technical advisor whose work inspired the Emmy-winning drama House M.D. At the Yale School of Medicine, she serves as Medical Director of the Yale New Haven Health Long COVID Multidisciplinary Care Center, where she leads the effort to understand one of the most complex conditions in modern medicine.
Her path to medicine was unconventional. Sanders spent a decade as an Emmy Award-winning producer at CBS News before entering medical school at 36, trading questions that informed the public for questions that save lives. That reporter’s discipline (listen closely, verify everything, follow the evidence) became the foundation of her diagnostic method and of two acclaimed books, Every Patient Tells a Story and Diagnosis: Solving the Most Baffling Medical Mysteries.
Sanders’ central insight travels far beyond the clinic: the hardest problems, in medicine or in business, are rarely solved by more data. They are solved by better questions. At the Long COVID center she confronts cases where standard tests come back normal yet patients remain ill, forcing clinicians to challenge assumptions and rebuild their reasoning from first principles. It is the same discipline she teaches executives: filter the noise, resist premature conclusions, and find the root cause before acting.
As a speaker, Lisa Sanders brings the suspense of a medical mystery to the stage and turns it into practical lessons on decision-making and critical thinking under uncertainty. One of the most distinctive healthcare speakers working today, she leaves audiences with a detective’s toolkit for their own hardest cases, and the curiosity to use it.
More than 30 million Americans live with rare diseases, and the average patient waits years for a correct diagnosis. According to Dr. Lisa Sanders, host of Netflix's Diagnosis, the problem reaches far beyond rare conditions: misdiagnosis is a widespread failure that costs lives every year.
In this keynote, Dr. Sanders makes the case for a different kind of medicine, one modeled on the detective. Drawing on Sherlock Holmes, she shows how clinicians can examine every piece of evidence, challenge their assumptions, and resist the urge to jump to conclusions. She also explains what the system needs to support them: better medical training, consistent feedback, and deeper specialization.
Audiences leave understanding why the right diagnosis is the foundation of every treatment that works, and how an investigative mindset can uncover the real causes behind symptoms that have stumped everyone else.
Every diagnosis is a high-stakes decision made with incomplete information. In this keynote, Dr. Lisa Sanders translates the diagnostic method she has refined over decades, in the clinic, in her New York Times Magazine column, and at Yale's Long COVID center, into a practical framework any leader can use.
Through real medical mysteries told with the suspense of a detective story, she shows audiences how to ask the questions that actually matter, separate signal from noise, recognize when a confident first answer is wrong, and trace problems to their root cause before acting. The result is a masterclass in critical thinking for executives, teams, and anyone who must make consequential decisions without all the facts.
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